We care about your personal privacy, so we always take care of your data in a secure way. So why do we even need your information? And how do we use it? Here’s everything you need to know regarding our data processing.
3 Quick Questions About Personal Data:
- A better customer experience.
Your personal data enables us to provide you with a custom-tailored experience when you shop at azzaytounalib.com.
- Safety first!
Your information is always protected with us and we do our best to ensure you feel and can be secure with how we process that information.
- You decide.
No spam. Nothing unnecessary. And we only hold onto your data as long as needed. After that, it’s a one-way trip to deletesville.
About Personal Data
We at azzaytounalib.com have always considered the safe and secure processing of your personal data a top priority. Our goal is to diligently follow all the rules and regulations regarding the protection of your personal data. This policy outline is designed to help you in a variety of ways; such as clarifying which information we gather and how that information is used. You’re always welcome to contact us with any questions or concerns regarding the processing of your information.
WHICH PERSONAL DATA DO WE USE?
The information we process about you varies slightly depending on whether you are an unregistered customer who is casually surfing and shopping or if you created an account and are thus a registered user. Below, you can read more as to what each category entails.
INFORMATION ABOUT YOU AS A CUSTOMER
To handle your orders and purchases, we require the following information about you;
- Name & First name
- Address, phone number and e-mail
- Date of birth (for some payment methods)
- Payment information and payment history
- Information about your order (for ex: order number, product(s), delivery address, and invoice)
We do this with the legal obligation for Completion of the Purchase Agreement; without which, we would be unable to complete our transaction with you. The information is saved for 36 months, from the time both delivery and payment have been processed, for the purpose of helping you with potential complaints and returns.
If you choose the “Save for my next payment” option, we’ll save your card information for future safe purchasing with your consent. You can withdraw your consent at any time.
In order to comply with the rules and regulations to which we must adhere , we require the following information about you;
- Fist name and Name
- Address
- Payment information and payment history
- Information about your order (for ex: order number, product(s) and delivery address)
We do this with the legal obligation to comply with legal obligations; that is to comply with the laws to which we must adhere. The Book-keeping Act is one example as to why we save this information (with limited access) for 7 years, in addition to the current year. This information will not be accessible to the customer service department, for example.
In order to provide you with customer service, we require the following information about you;
- Complet Name
- Phone number and e-mail
- Date of birth (for some payment methods)
- Payment information and payment history
- Information about your order (for ex: order number, product(s), delivery address, and invoice)
- Information you personally provide during your communication with us
We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests, in order to answer any questions you may have. We save the information for 16 months from the time your customer service inquiry is closed.
In order to offer you a personalized site which provides the best possible shopping experience, that is with optimally relevant product representation and recommendations, we require the following information about you;
- IP
- Data gathered by cookies and the like. For example, on which products you clicked and your shopping history
We then analyze this data and provide you with product recommendations for other (similar) products on our site in which you may be interested. We do this with your consent provided via the cookie-banner on our site. This data is saved no more than 36 months from the time of your latest activity or the withdrawal of your consent. If you want us to erase this data you can at anytime contact us and we will erase it.
If you even wish to clear all your cookie data, which removes all history, click the following link: https://azzaytounalib.com/cookies/
In order to customize our marketing for you, showing our products and deals on both our site and those of our partners, we require the following information about you:
- IP addresses
- Data gathered by cookies and the like. For example, on which products you clicked and what led you to our site; whether that be an advertisement or some other source
- Order number
We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests by marketing our products to you for up to one year after your latest activity on our site. To do this, we use various external advertising services and collaborative partners. You can read more about this gathering, sharing and use of data, as well as remove the information used in these channels by following the instructions provided in the links below:
Google: https://policies.google.com/privwacy/partners
Criteo: https://www.criteo.com/privacy/
Snapchat: https://www.snap.com/en-US/privacy/privacy-policy/
Facebook: https://www.facebook.com/ads/about/?entry_product=ad_preferences
If you even wish to clear all your cookie data, which removes all history, click the following link: https://azzaytounalib.com/fr/cookies/
We work in collaboration with cjdropshipping, a partner who helps us as a products supplier and advertise via channels such as those of influencers and other online publishers. azzaytounalib.com and cjdropshipping.com share responsibility for the data you provide as a result of following collaboration,as you can read more about this here: https://cjdropshipping.com/privacy-policy/
If you wish to receive our newsletter, access to a variety of deals, participate in customer surveys, provide feedback, or ask a question in our customer forum, we require the following information about you;
- Name
- Address, phone number and e-mail
- Information you personally provide (for ex: your views, feedback and the like)
We do this only upon receiving your consent during the providing of said information. Storage time can vary depending on the situation, but it always complies with the period of time specified during the giving of consent.
In order to prevent misuse of our services or avoid, prevent and investigate crimes against the company, we require the following information;
- Name
- Address, phone number and e-mail
- Payment information (such as the repeated use of invalid card numbers and the like)
- Information about returns and deliveries
- IP-number
- Potential customer notes
- Customer service history
This use is necessary because we have an invested interest in preventing misuse of our services and avoiding, preventing and investigating crimes against the company. Such information is saved as long as it is relevant in relation to the circumstance in question, but rarely exceeds upwards of 36 months.
In order to analyze, develop and improve our services, products and system , we require the following information about you;
- Purchasing and user-generated data, such as click and hit history
- Technical data surrounding devices and their settings (for ex: language, IP-address, web browser settings, time zone, operating system, and platform).
- Information regarding how you interact with us. For example how you use the site, login method, where and how long you visit certain pages, response times, error codes, how you arrive to and leave the service, etc.
We do this with the obligation of processing in a way that is necessary to cater to both our and your legitimate interests by improving and developing our site, products and the offers we are able to provide. We do this through analysis on an aggregated level, ie that the analysis is general and not at an individual level. We save the data, as a basis for the plain text analysis, up to one year after your most recent activity. After which, we pseudonymize the information, meaning we depersonalize it so as to make the identification of the provider (you) anonymous. If, within two years of pseudonymization, you decide you want to undo the change, we can reconnect your information with your previous visits to our site and show that you are a returning customer so as to understand how returning customers generally interact with our site. If more than two years have passed since pseudonymization, we are unfortunately no longer able to revive your information and your history is cleared. Additionally, if you contact us and wish to utilize your right of termination, we will also no longer be able to recover your information.
INFORMATION ABOUT YOU AS A MEMBER
By creating an account at azzaytounalib.com and therefore registering as a member, you accept our Terms and Conditions.
In order to fulfill our agreement with you as a member, we require the following information about you;
- Name
- Address, phone number and e-mail
- Date of birth
- Information and history regarding all your orders, such as order number, product(s), delivery address, invoice, etc.
- Information about your return history and notes relating to such
- Data gathered by cookies and the like, for example which products you click on, like or share through social media channels and information provided during competitions and promotions
We do this with the legal obligation to adhere to the membership agreement; without which we are unable to fulfill our agreement with you and offer the benefits your registration and account provide as established in the terms of the agreement. One of the benefits of membership, and as an integrated part of that membership, we personalize your experience based on how you interact with us and what we think you like as a result. This information is saved until you personally decide to terminate your account or the account is automatically closed after 36 months of inactivity.
Please observe that information such as your order history, use of the site and similar information are required in order for us, azzaytoun.com, to fulfill our agreement with you. As a result, the information is saved as long as you have an account, in accordance with our Terms and Conditions.